is a customer relationship management system which helps you to build stronger relationships with your clients by learning more about their needs and behaviour. The key to a successful CRM is the integration of the people who use it, the business process and the technology used. An effective CRM is one which receives the least amount of resistance from its users and improves the overall efficiency of your business processes. In short, the right CRM technology will deliver increased profits and reduced costs for your organisation.
Why Microsoft Dynamics CRM?
It operates in an already familiar interface, Microsoft Outlook, which encourages rapid user adoption.
It offers the flexibility of running your CRM on premises or from a cloud server.
Provides Aerial View
Dynamics CRM provides you with a 360° view of your customer data thus allowing you to easily manage all aspects of marketing, sales and services of your business.
It streamlines and automates sales workflows to increase profits and reduce admin costs.
Easy Reporting Tools
It’s easy to use tools creates sophisticated reports to represent your data in a meaningful fashion.
Business Intelligence Dashboards
It allows real-time analysis of your business intelligence dashboards leading to speedier decision making.
Increases the productivity of your business by integrating Dynamics CRM with collaborative tools like Office, Skype, and Yammer.
Dynamics CRM allows endless customisation opportunities for end users without coding knowledge.